Our Collections System
September 2, 2009 · Print This Article
It does little good for the dealer to finance a product for a customer if it quickly cancels dues to non-payment. Whitebox combines applied technology with extensive experience in subprime and unsecured collections to provide superior collections performance for the dealer.
Front-end technology of the contracting and financing system is an important part of the success of a total collections system. Our electronic contracting insures accurate customer and banking data for the customer. We validate key customer and automobile information as data is entered. Important banking information including account validation, positive balance verification, and ACH acceptance, are all verified through our national checking account databases while the data is being captured and before a contract is signed. This results in identifying potential problem accounts before they sign a finance contract.
The Whiteform system also allows for maximizing collections on the backend. Our collections specialists have the flexibility to break charges into multiple payments, reschedule billing dates on a one-time or reoccurring basis. Whiteform tracks and can produce automated follow-up reminders and emails to customers regarding rescheduled payments.
Our 15 plus years of management experience in high volume, sub-prime collections insure that we maximize collections success and profits for the dealer.
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